Terms and Conditions of Booking
Cancellation Policy
Exercise classes are free to members, but to make the booking and waiting list scheme as fair as possible, the following Cancellation Charges apply
If you find that you will not be able to attend your class, you must cancel your booking as soon as possible so that we can release your place to another member:
- There is no charge provided you cancel more than 2 hours before the class is due to start. This gives us time to contact the waiting list and offer the place to somebody else
- If you give less than 2 hours notice, a Late Cancellation Fee of £2.00 or 1 Class Credit will apply
- If you do not give notice prior to the start of the class, and do not check in and attend your class, a No Show Fee of £4.00 or 2 Class Credits will apply
- All fees must be settled at Club Reception on your next visit to the club
- Cancellations can be made via this website, at the Club Reception desk, or by telephoning 01903 205000 during gym opening hours
If We Have to Cancel
Occassionally if instructors are unable to teach their class and we cannot find a substitute instructor, we may have to cancel a class at short notice. We will endeavour to contact people booked on the class as soon as possible
Age Groups
The minimum age we can accept for exercise classes is 16 or older - there is no maximum age