Exercise Classes – How to Book

Exercise Classes – How to Book

Buying Classes

Classes are valid for 6 months from date of purchase, and can be used to book any of the Ocean Fitness exercise classes from the timetable. you can buy classes over the phone by calling us on 01903 205000, or in person at the club reception

What happens if I cancel a class?

We want to be as fair as possible about your right to cancel a class. As long as you cancel at least 2 hours before the class is scheduled then that’s fine. Your online account will be credited with a Full Refund.

If you give less than 2 hours notice, it gets really difficult to contact the waiting list in time for somebody to take your place, so your class credit will be lost.  if paying via a monthly subscription a £1.50 fee will be added to the monthly collection for each unattended class.

You can cancel online, by telephoning 01903 205000, or in person at Ocean Fitness. Sorry, we cannot accept bookings or cancellations by email or text message.

No refund will be given if you do not cancel two hours prior to the start of the class.

I’m on the waiting list – how does that work?

Up until 2 hours before a class, if a slot becomes free, we will work down the waiting list in first come/first served order. We will telephone and/or SMS you and ask whether you want to take the place. If we are unable to contact you within ten minutes or so, we will move onto the next person on the waiting list.

Please ensure that you are available to take any class for which you are on the waiting list and remove yourself from the waiting list if you can no longer make it. If you are going to work and you are on the waiting list, please bring your kit as if you were booked onto the class.

We try to be as flexible as possible with cancellations, which is why we let our guests cancel a class until 2 hours before the start. So if you do still want to class, keep checking the booking page – places often become available in the final few hours.

What if Ocean Fitness have to cancel a class?

Occasionally we may have to cancel a class at short notice, for example if the class instructor is sick and we are unable to find a replacement. If that happens, we will make our best endeavours to let you know, and you will receive a full refund of your class credit.

When can I book a class?

You can book a class up to fourteen days in advance. Those who attend a class get priority treatment to rebook the same class at the same time two weeks in advance. When you check in for your class, you will be asked whether you wish to rebook for the same class two weeks in advance. If you wish to rebook, you will be guaranteed a place on the following two classes.

If you cancel the class, or do not check in and attend the class, rebooking will be processed on the standard first come/first served basis when booking in advance.

Is there a Minimum Age?

You must be 18 or over to attend classes at Ocean Fitness

Online booking is for registered members only